jili15 Privacy Policy

1 About This Policy

This Privacy Policy applies to all players and visitors of the jili15 platform at jili15.vu. It describes how jili15 collects, processes, stores, and protects personal information in connection with your use of the website, mobile browser experience, and the Android app.

This policy should be read alongside the Terms and Conditions and the Responsible Gaming guidelines, which together form the complete agreement that governs your relationship with jili15.

2 Information We Collect

jili15 collects personal information in the following categories:

We do not knowingly collect sensitive personal data such as racial or ethnic origin, religious beliefs, or health information unless it is directly relevant to a specific account review or legal obligation.

3 How We Use Your Information

The personal data jili15 collects is used for the following purposes:

• To create and manage your player account on the jili15 platform.
• To verify your identity and age in compliance with KYC requirements before processing deposits or withdrawals.
• To process PHP transactions including deposits, withdrawals, and bonus credits through Philippine banking channels and supported local e-wallets.
• To send OTP verification codes and account security alerts to your registered mobile number.
• To detect and prevent fraud, money laundering, and other prohibited activities on the platform.
• To monitor gameplay patterns in support of our responsible gaming commitments.
• To respond to support enquiries and resolve disputes.
• To improve platform performance, game experience, and customer service based on aggregated usage data.
• To send you relevant platform notifications such as account updates and transaction confirmations. Marketing communications are only sent where you have provided consent.

4 Legal Basis for Processing

jili15 processes your personal data on the following legal grounds:

• Contract performance: Processing necessary to provide you with the services you registered for, including account management, gameplay, and financial transactions.
• Legal obligation: Processing required to comply with KYC, anti-money laundering, and other applicable legal requirements.
• Legitimate interests: Processing for fraud prevention, platform security, and improvement of services, where these interests are not overridden by your rights.
• Consent: Processing for optional marketing communications, where you have given explicit consent. You may withdraw consent at any time through your account settings.

5 Sharing Your Information

jili15 does not sell your personal data. We may share your information with the following categories of third parties only where necessary:

• Payment processors: Philippine banking partners and supported e-wallet providers, to facilitate deposits and withdrawals in PHP.
• Identity verification services: Third-party KYC providers used to verify government-issued ID documents.
• Technology providers: Cloud hosting, security, and platform infrastructure partners operating under strict data processing agreements.
• Legal and regulatory authorities: Where we are required by law or a valid legal process to disclose information.
• Fraud prevention and compliance: Industry-shared databases used to detect and prevent fraud, money laundering, and underage play.

All third parties who receive your data are required to handle it securely and to use it only for the specific purpose for which it was shared. jili15 does not permit third-party partners to use your data for their own independent marketing purposes.

6 Data Retention

jili15 retains personal data for as long as your account is active and for a reasonable period after account closure to comply with legal, regulatory, and audit requirements. Specific retention periods vary depending on the type of data:

• Account and identity data is typically retained for a minimum of five years after account closure to meet anti-money laundering record-keeping obligations.
• Transaction records are retained in line with applicable financial record-keeping requirements.
• Support communications and dispute records are retained for a minimum of two years from the date of the relevant interaction.
• Technical and usage data used for security monitoring is retained for a shorter period unless a security investigation requires longer retention.

When personal data is no longer required, it is securely deleted or anonymised so that it can no longer be linked to your identity.

7 Cookies and Tracking Technologies

jili15 uses cookies and similar technologies on the website and mobile browser version of the platform. These technologies help us:

• Keep your session active while you are logged in.
• Remember your language and display preferences.
• Analyse how players navigate and use the platform so we can improve the experience.
• Detect unusual session activity that may indicate unauthorised access.

You can control cookie behaviour through your browser settings. Note that disabling certain cookies may affect the functionality of some platform features, including staying logged in between pages. The jili15 Android app uses equivalent session management technologies appropriate for the mobile environment.

jili15 does not use third-party advertising cookies or pass browsing data to advertising networks.

8 Data Security

jili15 implements a range of technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse:

• All data in transit between your browser or app and jili15 servers is encrypted using SSL/TLS.
• Personal data at rest is stored on encrypted servers with role-based access controls.
• OTP-based two-step verification is applied to login and withdrawal processes.
• Account activity is monitored continuously for unusual patterns that may indicate a security incident.
• Staff with access to personal data are subject to confidentiality obligations and receive regular data handling training.

While jili15 takes security seriously, no system is completely immune to risk. You are responsible for keeping your own login credentials private and for notifying us immediately if you suspect unauthorised access to your account.

9 Your Rights

As a registered player you have the following rights in relation to your personal data held by jili15:

To exercise any of these rights, contact the jili15 support team through the help section in your account dashboard. We will respond within a reasonable timeframe. Some requests may require identity verification before we can action them.

10 Children and Minors

jili15 is strictly for players aged 21 and above. We do not knowingly collect personal data from anyone under the age of 21. If we discover or are informed that an account belongs to a person below this age, the account will be closed immediately and any funds held will be dealt with in accordance with our Terms and Conditions.

If you believe a minor has registered on jili15, please contact our support team immediately so we can investigate and take appropriate action. For more information on how we approach player wellbeing, visit our Responsible Gaming page.

11 Changes to This Policy

jili15 may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable legal requirements. When updates are made, the revised policy will be published on this page with an updated effective date.

We encourage you to review this page periodically. Continued use of the jili15 platform after a policy update constitutes your acceptance of the revised terms. Where changes are material, we may provide a more prominent notice through your account dashboard or registered contact details.

12 Contact and Complaints

If you have any questions about this Privacy Policy or how jili15 handles your personal data, or if you wish to exercise any of your data rights, please reach out to the support team through the help section within your registered account dashboard.

If you are not satisfied with how jili15 has handled a privacy concern, you have the right to raise a complaint with the relevant data protection authority in the Philippines. jili15 will cooperate fully with any such process.